Encryption

<< Click to Display Table of Contents >>

Navigation:  Tools > System >

Encryption

The Encryption page can be reached from the System page, which can be reached from the Tools menu by administrators.

 

 

HTTPS secured web-interface

Apresa can provide a secure web interface, to prevent that web pages or downloaded recordings are intercepted by a third party. To enable a secured web interface, a certificate must be created first. Apresa can use an existing certificate and private key, or it can create a self-signed certificate based on the contact information that you fill in, or generate certificate signing request (to send to a CA). After the certificate has been created, the Browser protocol must be set to HTTP + HTTPS (or HTTPS only), on the Network tab in the System settings, and the certificate selected there. When first accessing the Apresa web interface using HTTPS, the browser will present a warning if the certificate is self-signed. Browsers usually have an option to add a security exception for a specific certificate.

 

 

Encryption of call content

 

Enabling encryption for the first time

To enable call content encryption, click the Enabled checkbox, and fill in a pass phrase in the Password field, and click Apply. It is important to remember this pass phrase, in order not to lose access to the data. After enabling, it will be needed to restart the recording component.

 

Disabling encryption

Uncheck the Enabled checkbox, and click Apply. Then restart the recording component. Existing recordings that are encrypted will remain so, but new recordings will not be encrypted.

 

Re-enabling encryption

When re-enabling encryption, it is not possible to specify a password. The previous existing password will be used.

 

Changing the encryption password

To change the encryption password, encryption must be enabled, and playback of encrypted recordings must be enabled with system scope. Then click Define new password, fill in a new password, and click Apply. The new password will be required to unlock both new and earlier encrypted calls of this system.

 

Playback of encrypted recordings

The web-interface will show whether playback of encrypted recordings is possible for the current user session, or for the whole system. Click Enable to enable playback for the system or current user session. Or click Disable to disable playback of encrypted recordings (this will not affect existing user sessions that have unlocked at user session scope). After disabling playback, the password will be required to enable it again.

 

See also: Data Encryption , section System-wide encryption of call content

See also: "Regular users can enable playback using the encryption password" option in the System settings.